Purchase orders are accepted by our company by customers who have an approved account with us. If you are interested in setting up an open credit account with us; you can get the process started for your approval with your first order. You will find a credit application in our catalog that you can fill out and fax to our accounting department. If you are placing your first order via our web site; you must complete the on-line credit application.
Credit Account Terms
Orders are invoiced the day of shipment with our credit account terms being Net 30 days. Our shipping terms are FOB from the city of Carol Stream, IL, with freight prepaid and included on the invoice. All accounts are payable in full within 30 days of the date of invoice.
You will need to reinstate your account if you wish to place an order on an account that has been inactive for a period of time of one year or longer. In order to verify your credit information; it may take up to two business days to process your account information.
Maintaining our competitive prices and offering our exceptional customer service and tech support is all dependent on our customers keeping their account balances current. In the event that your account exceeds the 30 day payable time frame; your account will be subject to interest charges of 1.5 percent per month (18% APR) on the remaining unpaid balance where allowable by law, as well as attorney’s fees, court costs, and other costs of collections. Our company has the right to suspend credit accounts without notice.
We accept the following major credit cards: VISA, MasterCard, American Express and PayPal. All orders that are being paid for using a major credit card must be approved prior to shipment. The response time will be dependent on the credit card verification process so it is imperative to have your order ready before 7:00 p.m. CST in order for us to be able to meet the shipping deadline. In the event that a problem arises, we will contact you immediately, by phone or e-mail, to advise you of the delay and the details of the problem, which will in turn minimize the delay of your shipment.
We offer the option of payment by wire transfer for larger orders. For further details regarding the option of payment by wire transfer, please call your customer service representative.
Terms and Conditions
Autotech Controls’s terms and conditions apply to all orders and we do not allow any deviation from our terms of agreement.